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How quickly can I expect my order?Most orders will be shipped within 7-10 business days from your "proof approval" date (see FAQ below). We ship our blankets Priority Mail via USPS, so you should allow an additional 1-4 days for shipping time depending on shipping location.
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What is a "proof approval"?"After your order is submitted, within 24 hours, we will email a typed copy of exactly how the blanket's embroidery will be sewn around the blanket's edge. This gives you a chance to review name spellings, dates, and how we worded baby's "story" based on the information you provided. If all looks good, you can respond to the email with your approval. If you would like to make changes, simply edit the proof text in your email and send back as a modified proof.
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Do you offer Rush Service?Yes. Certain blanket styles are denoted as eligible for Rush service and can be added as an order option. For $15.00, your proof will be emailed to you within 12 hours of placing your order and the blanket will be shipped out within 3 business days from receiving your approved proof. Please still allow 1-4 shipping days depending on your location.
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Can I just list baby's information in the personalization box or do I have to type everything out like the sample wording shows?A list of information is perfectly fine! We will then compose the wording for you based on the information you provided. However, if you know exactly how you want the embroidery composed, feel free to type it up exactly how you want!
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What does the ** mean in your wording samples and proof?The ** represent where we will embroider designs and add spacing between each bit of text. This enables us to be able to space the text completely around the blanket even when limited information is provided.
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Can I ship to multiple addresses?Please place a separate order for each shipping address.
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What are your shipping fees?We have a flat shipping rate of $8.95 per shipping address. All orders are shipped USPS Priority Mail 1-4 day delivery.
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